FAQS

What materials do you use for making the hair scrunchies?

We use different types of materials , from chiffon to velvet and cotton ,silk , rayon ,lace.

We love to use lightweight materials, like  satin , silk and chiffon. However we also like to make fashionable hair scrunchie from other medium to thick materials  like corduroy , boucle, tweed houndstooth , fleece and wool.

 

How long does shipping take?

We ship within two to three days after receiving an order. We post with Australia post and the shipping time depends on location:

Within Australia one to two week for regular post,

1 -2 business days for express shipping (longer if outside of the metropolitan area).

NZ_ estimated delivery 1-2 weeks.

Asia _ estimated delivery 1-2 weeks.

USA and Canada_ estimated delivery 2-4 weeks.

Rest of the world _estimated delivery 2-6 weeks.

 

Can we refund an item after purchase?

We try our best to help you, if the item is faulty or damaged we do offer and exchange. Please do contact us immediately at lilyboutique.co@hotmail.com . we do not refund for change of mind ,so please choose carefully.

 

What is different in our designs to other scrunchies available in the world?

We have spent a lot of time and efforts making this unique two in one scrunchie . It’s not one tube scrunchie with elastic like regular scrunchies made in the world or like the ruffle scrunchies which also is one big tube with elastic sewn in middle but our design is made of two tube of scrunchies fabric attached together with two elastics for each tube of scrunchie. To give it fluffy, flower like look when worn on your hair.

 

Can you wash your scrunchie?

Yes you can, please refer to our scrunchies care instruction for more information.